If you forget your password, we'll ask you for the answer to your secret question, the country you live in, and your Zip code (U.S. only). We'll use your answers to these questions to verify your identity before we allow you to choose a new password.
For your security and convenience, make sure the answer to your secret question is:
at least five character in length.
something only you will know.
not related to your password in any way.
unlikely to change over time.
extremely difficult for others to guess, even if they see your secret question.
Some examples of good secret questions are:
What are the last five digits of my Visa card number?
What are the last five digits of my social security number?
What is my mother's maiden name?